Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly using a disinfecting wash. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

As a bounce house company, we understand the importance of ensuring the safety and enjoyment of all our customers. Therefore, we have established the following weather policy:

  1. Wind Speed: If wind speeds exceed 15 miles per hour, it is unsafe to operate the bounce houses. Therefore, we reserve the right to cancel or postpone the rental of the bounce houses until wind speeds decrease below 15 miles per hour. 

  2. Rain: In the event of rain, we reserve the right to cancel or postpone the rental of the bounce houses. We will usually still deliver in the rain. If your party is still a go, so are we. Unless there are high winds or thunderstorms.

  3. Lightning and Thunderstorms: In the event of lightning and thunderstorms we reserve the right to cancel or postpone the rental of the bounce house. If thunderstorms begin after delivery, all activities must be stopped immediately. If lightning is present in the area, the bounce houses will be deflated and all guests must evacuate to a safe location until the lightning has passed. 

If weather conditions are uncertain leading up to your rental date, we recommend monitoring local weather reports and contacting us with any concerns. Our primary goal is to ensure the safety and enjoyment of all our customers, and we appreciate your understanding and cooperation with our weather policy. If cancellation inevitable, we can reschedule your booking to a new day. The same unit is not guaranteed to be available on the new date. If a reschedule does not work for you, we will refund your deposit. 

No refunds will be given if equipment is delivered and the weather prevents use of equipment. We do our best to only deliver on days that the weather will not prevent use, but weather in Pennsylvania is sometimes unpredictable. 

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

You can power the inflatable on and of pretty much as many times as you want. If the kids are going to get off for cake and ice cream, leave it on. If they are going to be off for 30+ minutes you can unplug the blower.

When they want to play again, just plug it back in!

Please DO NOT leave the unit running all night long.

We will deliver between the hours of 7am and 11am. Pick ups begin at 8pm regardless of when your party ends. If you absolutely need a later drop off time outside of our window, or earlier pick up, contact us. If you wish to keep the inflatable over night, you must pay the over night charge. 

We are usually unable to accommodate late pick up request as we have dozens of units out each day and have to follow a strict pick up schedule. To request a late pick up, feel free to contact us to see if we can accommodate. 

Tables, chairs, tents, games, and all other party supplies must be rented with an inflatable to be delivered. Other wise it is the customers responsibility to pick up and drop off. Drop off is the same evening.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.